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BEYOND THE BRICKS FAQ

Do I need to buy tickets in advance or can I buy tickets on-site the day of the tour?

Guests on the tour are recommended to make a reservation and buy tickets in advance through the Cincinnati Arts Association ticket office as space is limited. However, if space is available, tickets can be purchased the day of the tour up to two hours in advance of the tour time for an additional fee of $5.00.   All ticket sales end 2-hrs before each tour. Tickets cannot be sold on-site at tour time. All reservations must be paid for in advance. Please bring your confirmation with you as proof of purchase.

You may buy tickets online or call (513) 621-2787 [ARTS] to contact the ticket office. To purchase tickets in person, visit the Cincinnati Arts Association ticket office at the Aronoff Center for the arts on Walnut & 7th streets.  Aronoff Center Ticket Office, 650 Walnut Street

9:00am-5:30pm, Monday-Friday / 10:00am-1:00pm, Saturday

Free 10 minute parking at the green meters in front of the Aronoff Center on Walnut Street

How will I find my tour guide?

Tours meet and depart from Cincinnati Music Hall located at 1241 Elm St. between 12th and 14th streets, just across from Washington Park. At least one tour guide with Society for the Preservation of Music Hall Beyond the Bricks outreach program will be checking registration 15 minutes prior to the start of the tour. Guides will be wearing badges and have a sign. They will give you a pass for identification as a tour participant for you to wear through the duration of the tour.

Do you offer any promotions or discounts?

Yes! We are constantly running discounts through our social media so, “like” us on our Music Hall Facebook page for more information. Additionally, we offer 10% off tickets for OTR Chamber, Cincinnati Arts Association, Society for the Preservation of Music Hall and Cincinnati Tourism Ambassador members. If you have any questions on how to use your discount please call 513-744-3293 or email Ramona Toussaint, Tour Program Director at [email protected]. Please know that scaffolding, repairs and/or other construction related activities of the building is all part of the tour experience.

How long are the tours?

Outdoor walking tours are typically 90 minutes unless otherwise listed. Because our tour guides encourage participation, the exact time of each tour varies. Tours are not recommended for small children.

How strenuous is the walk? Do I have to stay on my feet the whole time or will I able to sit?

Our outdoor building tour is a 360 degree walk around the building which is about the length and width of a football field. The route does not go up or down any stairs or hills.  Guests on the tour are expected to stay on their feet the whole time without assistance and there are no opportunities to sit along the tour route. All guests in your party are expected to have read the liability waiver when purchasing tickets.

While we are happy to make reasonable accommodations for all people, tours are not recommended for very young children or people for whom walking is difficult.

Are tours accessible for the disabled?

If given advanced notice, SPMH is happy to accommodate guests with disabilities whenever possible. While we are happy to make reasonable accommodations for all people, tours are not recommended for very young children or people for whom walking is difficult.

Please email [email protected], or call 513.744.3293, Monday – Friday between 9am-5pm to make arrangements that best serve your needs.

Are there bathroom breaks during the tour?

We do not stop at any restrooms or take any bathroom breaks during any of our tours. Outdoor building tour guests should visit the park’s public restroom on the Race Street side of Washington Park. You are encouraged to arrive 15 minutes before your start time to use the restrooms.

Where can we eat in Over-The-Rhine after the tour?

Visit one of the nearby restaurants within walking distance of Washington Park or make it special with a picnic lunch delivered in the park! Pre-order your special picnic lunch from Revolution Rotisserie or Bottle & Basket or stop in and receive a discount off the full menu. (More info coming soon). Adult refreshments are not permitted on the tour but are available after the tour at the Deck in Washington Park. 

Is the outdoor tour safe? Other outdoor considerations:

The Society for the Preservation of Music Hall (SPMH) outdoor walking tour is entirely outdoors as it travels around the perimeter of the building - it does cross the street occasionally. These are main roads that have a fair amount of foot traffic. Tours take place near traffic where sidewalks are old in some areas and there is active construction occurring around the building so we suggest that visitors wear sturdy comfortable shoes and be cautious when walking. Tours are not recommended for very small children. Children under 18 must be accompanied by a guardian at all times.

Sorry, no pets allowed.

Be prepared for your tour by wearing comfortable walking shoes and bring sunscreen, sunglasses, hats, umbrellas or a poncho in the event of rain.

What if it rains the day of my tour?

SPMH Beyond the Bricks tours operate rain or shine.  Be prepared for your tour by wearing comfortable walking shoes and bring sunscreen, sunglasses, hats, umbrellas or a poncho in the event of rain. In the event of severe weather conditions we may cancel a tour. In this case, we will happy to reschedule your tour or refund your ticket price. Refunds cannot be arranged on-line – only in person or by phone. Aronoff Center Ticket Office, 650 Walnut Street 9:00am-5:30pm, Monday-Friday / 10:00am-1:00pm, Saturday. Free 10 minute parking at the green meters in front of the Aronoff Center on Walnut Street

Can I get a refund if I cancel or miss my tour?

Since the SPMH is a non-profit operating small, intimate group tours with a limited capacity, we cannot refund tickets for missed tours.  If you are unable to attend a tour, consider gifting the tour tickets to a friend or family member.  Ticket exchanges and tax-deductable ticket donations can be processed up to 24 hours to tour.  Exchanges can always be accommodated and incur a $2 ticket exchange fee. We do give refunds in the event of severe inclement weather cancelation (typically when lighting is present) and will contact you by phone.  SPMH representatives have the prerogative to cancel a tour for any reason or ask any individual to leave the tour group for any reason without a refund.

Refunds cannot be arranged on-line – only in person or by phone. Aronoff Center Ticket Office, (513) 621-2787 [ARTS], 650 Walnut Street 9:00am-5:30pm, Monday-Friday / 10:00am-1:00pm, Saturday. Free 10 minute parking at the green meters in front of the Aronoff Center on Walnut Street

Can SPMH Tours accommodate large groups?

SPMH Beyond the Bricks tours are typically Thursdays at 4pm and Saturdays at 10am weekly, May – October. Groups are limited to 25 people to create an intimate and enjoyable environment for our guests. Larger groups will be broken into smaller groups that will run concurrently. SPMH is happy to accommodate groups of all sizes from conferences to family reunions.  Contact Ramona Toussaint, Tour Program Director, to make arrangements if your group is larger than 15 guests.

Specialized private tours can be scheduled online at spmhcincinnati.org, calling 513.744.3293, or by emailing [email protected].

Who runs the SPMH Beyond the Brick tours?

Established as a non-profit 501(c)3 in1992, The Society for the Preservation of Music Hall (SPMH) was founded to “preserve, promote, improve and provide education about Music Hall”. As an all volunteer group, all tour fees support this mission. All tour guides and speakers are highly trained volunteers with a passion for Music Hall. Tours are provided with the support of the Cincinnati Arts Association. To find out more about how you can further support SPMH, the tour program, or volunteer go to www.spmhcincinnati.org, call (513)744-3293, or email Ramona Toussaint, Tour Program Director, at [email protected]

Where is the best place to park?

Park on the same block as Music Hall or take the streetcar! (Opening in September). Music Hall does not own or manage the parking facilities listed below. Parking rates are subject to change, and are posted at each lot.

Washington Park Garage: 1230 Elm St. 45202

Town Center Garage: 1251 Central Parkway. 45202

Central Parking Lot (uncovered): 1225 Elm St. 45202

View the Music Hall Parking Map, for directions or for more information

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