Music Hall Accessibility Information
Patrons requesting accessible accommodations should notify the ticket agent at the time of purchase.
The Music Hall staff is committed to providing the highest level of service available to every patron.
INFORMATION & SPECIAL ACCOMMODATIONS
CAA Ticket Office
(513) 621-ARTS [2787]
Administrative Office
(513) 744-3344
Cincinnati Symphony
(513) 381-3300
May Festival
(513) 381-3300
Cincinnati Opera
(513) 241-2742
Email
MHAssist@cincinnatiarts.org
ACCESS
Auditorium / Corbett Tower: Patrons with physical disabilities will find the Elm Street entrances best suited to their needs. There is a dedicated ramp on the North end of the Elm Street entrance that eliminates the need to walk up the steps into the theater. Once inside, an elevator is available in the North Hallway to carry patrons to every floor.
NOTE: Special arrangements are necessary for disabled patrons attending functions at the Critic’s Club. Upon arrival, please advise a security guard or usher, who will facilitate your entry to the Club.
Ballroom: The Central Parkway entrance is best suited for patrons attending functions in the Ballroom. By parking in the Town Center Garage (located on Central Parkway across the street from Music Hall), patrons can simply cross the skywalk that leads directly to the entry doors to the Ballroom.
RESTROOMS
Restrooms accessible to handicapped persons are located on the first floor in the south corridor, the second floor in the south corridor, and the third floor in the north corridor. The ushers can also direct you to these locations.
ASSISTIVE LISTENING
Devices for the hearing impaired are available at the coat room in the foyer of the auditorium.
TELEPHONE
For the convenience of patrons, a courtesy phone [(513) 744-3270] is located in the coat room in the foyer (1st floor lobby). A TDD unit is available in the same location, upon request.
WHEELCHAIRS
Wheelchairs are available upon request for patrons needing assistance from the curb or lobby to their seats. Patrons should ask a security guard (outside) or usher (inside) for assistance.
ACCESSIBLE SEATING
Accessible seating is available in Music Hall for patrons not able to transfer out of their wheelchairs, or with other seating needs. Please contact the Ticket Office (see numbers below) in advance to discuss your specific needs.
For accessible seating in Music Hall, enter the building from Elm Street utilizing the ramp located at the main entry. Once inside, an elevator is located in the north hall which services all three floors of the theater.
SERVICE ANIMALS
In order to accommodate patrons with disabilities, service animals are always welcome at Music Hall.
TOURS
Guided tours of the facility are available through the Society for the Preservation of Music Hall at a nominal cost. Please contact the Music Hall Administrative offices to make arrangements for a tour.
