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SchoolTime Order Information

Please review all of this information before placing an order.

To Order a Show

​Accessibility

  • Please indicate your accessibility needs when placing an order.
  • All Cincinnati Arts Association venues are wheelchair accessible. We request that there be an attendant for each wheelchair patron who is unable to move it on his/her own.
  • See performance descriptions for sign language interpreter availability.

Chaperones

  • One chaperone for every 15 student registrations may attend at no charge.
  • Additional chaperones may attend at regular price.

Confirmation

The CAA Education Department will send confirmation of your registration within ten working days.

Changes/Cancellations

  • All changes and cancellations must be confirmed by the CAA Education Department at least one month prior to the presentation date.
  • If this deadline is not met, responsible parties will be charged the original invoice amount.

Payment

  • Once an order has been placed, payment or a purchase order must be submitted within 30 days or by the show date, whichever is earliest. For orders submitted over the summer, payment or a purchase order must be submitted by the end of September.
  • Fee is payable by check, money order or credit card (Visa, Mastercard, Discover or American Express). Make checks payable to Cincinnati Arts Association (CAA).
  • Purchase orders must be paid within 15 working days following the performance. A copy of the purchase order must be provided to the CAA Education Department prior to the performance.
  • The person registering serves as the contact person and is responsible for timely payment of fees.

Seating

  • Seating will be assigned by the Education Department based on registration date, age group of attendees, and accessibility needs.
  • Upon arrival at the performance, the contact person must check in at the SchoolTime Information Table. Ushers will escort the students to their seats.
  • If bringing an infant, please inform the Education Department so we may seat you near an aisle. Infants and toddlers are only permitted in shows that are age-appropriate for preschool and kindergarten students.
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